RE: Important update due to COVID-19.
We have implemented a number of measures in place to protect our staff and our clients due to COVID 19 and will continue to modify operations and processes as information becomes available from our health organizations.
The recent Provincial Government announcement states our services at VS Group are "Essential Services" and will remain open to service our clients. As of, March 25th, the property manager of our building will lock the doors for security purposes after standard operating hours therefore you will need to call our office (705-475-0323) upon arrival to obtain a code to gain access through the front doors or call ahead to arrange curb-side pick-up.
An additional safety measure has been put in place for files being dropped off to our offices, the physical files will be placed in a quarantine box for five days before being handled. For tax return clients, even though the deadline has been extended, we have implemented curb-side pick-ups and secure file sharing options in order to service these clients as well, please call for details. We are adapting our business model daily as developments arise and will continue to ensure social distancing guidelines are strictly followed.
We have set-up a private Facebook Group for business offering support and daily updates to things like Employment Insurance, Government support for business etc. which we encourage you to join, the link is below. Business Support: Surviving COVID-19 We will continue to post updates to share tips and information on scanning documents using mobile devices and securing your files to transmission.
A reminder for day-to-day operations are that our extended hours have now been reverted back to our regular hours of 9am to 5pm for our North Bay office and after 7pm and Saturdays by appointment only and can be arranged by calling 705-475-0323.
From all of us at VS Group, we will get through this together.
